We can ship to any address within the United States, shipping is free within the US. We're now offering paid international shipping. Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs. Orders are shipped out within 1 to 2 days.
If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. BZ Fashions does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered.
Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received. BZ Fashions will not accept any returns after 30 days.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all BZ Fashions product tags attached. Defective items must be reported within 3 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 48 hours of receiving your package.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your credit once we've received and processed the returned item.
SALE ITEMS (NON RETURNABLE, NO EXCEPTIONS)